Join SHL as an Application Support Engineer – Job Opening in India

SHL is looking for an Application Support Engineer to join our Application Management Services (AMS) Team. This person will help clients by fixing technical problems, making sure our applications run smoothly, and improving system performance. If you like solving problems and helping people, this job is for you.

Key Responsibilities

As an Application Support Engineer, you will:

1. Provide technical help – Assist clients when they have technical issues. Answer their questions and help them use our applications correctly.
2. Fix problems quickly – When an application stops working or has an issue, you will find the cause and fix it.
3. Work with different teams – Sometimes, solving a problem requires working with other departments. You will talk to developers, IT teams, and managers to find the best solutions.
4. Monitor applications – Keep an eye on application performance and fix any small problems before they become big ones.
5. Document issues and solutions – Keep clear records of problems and how they were solved. This helps other team members in the future.
6. Improve application performance – Suggest and implement improvements to make our applications run better.
7. Assist with deployment – Help install, update, or configure applications when needed.
8. Follow support procedures – Use proper methods and tools to track and solve issues efficiently.

Required Skills and Qualifications

To succeed in this role, you should have:

• Education – A Bachelor’s degree in Computer Science, Information Technology or a similar subject.
• Experience – One to three years spent in application support or a related technical role.
• Technical knowledge – Know how software programs, databases along with computer systems work.
• Problem-solving skills – Can think clearly and fix technical issues fast.
• Communication skills – Can talk about technical matters in plain words for clients and team members.
• Attention to detail – Checks issues carefully to choose the best solution.
• Teamwork skills – Works well with various groups and departments.
• Adaptability – Faces different technical challenges and learns new skills fast.

Preferred Skills

These skills will be helpful but are not required:

• Worked with tools that monitor applications.
• Used ticket systems to track problems.
• Knew simple codes or scripts.
• Understood basic cloud computing plus networking.
• Could make and update technical documentation.

Also Read :KPMG Hiring Fresh Graduates for Background Verification Analyst Role

Work Environment and Culture

At SHL, we believe in creating a positive and supportive workplace. Here’s what you can expect:

• Team collaboration – You will join a team of kind, competent colleagues who share solutions to problems.
• Growth opportunities – We offer classes, courses; many chances exist to improve skills inside the firm.
• Diverse work – Each day brings a new test with various issues to address.
• Flexible work environment – Work hours may shift; remote work might be an option.
• Supportive management – Supervisors and leaders guide staff to build abilities while shaping career paths.

Career Growth Opportunities

This role can lead to exciting career advancements, such as:

• Senior Application Support Engineer – A top role with extra duties.
• DevOps Engineer – If you study automation plus cloud systems, you can switch to a DevOps post.
• Software Developer – If you learn code, you might shift to a programming role.
• IT Manager or Team Lead – With practice, you can work in a leading post within the firm.

Why Join SHL?

• Innovation – We use up-to-date technology to help businesses hire as well as train staff.
• Global reach – Join clients plus work groups from every corner of the world.
• Job stability – SHL stands as a reliable company with a solid market share.
• Learning opportunities – We provide training schemes to let workers advance their careers.
• Employee benefits – Enjoy competitive pay, health support plus career growth programs.

Important Note for Job Applicants:

Carefully read all instructions and requirements before applying.
Organizations will communicate through your registered email ID.
Regularly check your mailbox for updates on the next round after your CV gets shortlisted.

Important Notice and Disclaimer:– find right jobs platform is a free Job Sharing platform for all the Job seekers. We do not charge any fees for job postings on our website and have not authorized anyone to do so. We source most job listings on Find Right Jobs from the official career pages of organizations and rewrite job descriptions for clarity. Our Team advise job seekers to verify all details before applying to ensure a smooth application process.

How to Apply?

Click On Click Here , you will redirect Registration Page: Click Here